Appalling service! Have been a customer for more than 5 years and can not express how annoyed and disappointed I am with FNB. I will be moving my accounts to a different bank. ...
I have opened the account with FNB 10 min switch wow great offer. I received a card submitted my proof of address as I was expected to. To my surprise I go to the branch to make signing authorisation for my fiance and there FICA documents are required for he does not have a profile at FNB ...
At 21h28 I received an sms from the bank to advise that somebody was entering an incorrect 3 digit number shown at the back of my credit card. As I was not making any transactions I IMMEDIATELY called the 24 hour line to report an unauthorised activity. As I write it is now 21h55 and the line has ...
I have two complaints against FNB Housing over an incident that occured regarding the debiting of my account. 1.Unauthorised Direct Debit I was contacted on the week of 09/12/13 by an FNB Housing agent to enquire when my account should be debited of which I instructed for the date of 20/12/2013. My ...
In Nov (2012) I went to switch my accounts to FNB, just to discover that there is already a profile in my name, pending since 2010, FNB then blacklisted me. The account was open with possibly just the copy of my ID, as my ID has never been or lost. I worked through Lichtenburg branch, where I was ...
There aren't enough adjectives to describe how poor the service has been from Fnb. I opened a business account with them and received my card 2 weeks ago. Until now i have not been able to access ANY online functions nor can i use my account in anyway. I went to the Fnb branch at The Glen Shopping ...