I have been battling with FNB for nearly four weeks and I don't seem to get any help. I have done a write up on Hello Peter and still no joy. I have spoken with so many people at FNB and no one seems to know what they are doing. Smart device department blames the cheque account department and visa ...
I have never ever come across so many incompetent staff! I order a device online a week ago, then I get an SMS that 2 were ordered, I then tried to phone and when I go through on my 100th attempt was told I have to wait for 48 hours to cancel. Then once the time had passed I couldn't get hold of a ...
So a week ago I posted a complaint. Almost immediately I got a response from "Tracey Sonickson, Complaints Resolution" with a ref number : 386176. So I called to do a follow up (which im not suppose to do seeing that FNB needs to sort it out) anyway I speak to card devision NO-ONE KNOWS ...
I was at the bank to renew my card. My dad was outside with his ID for proof of residence, the bank was already closed and I was the last customer to be helped. The bank refused to let my dad in to show his i.d, and I was told to come back. I'm highly unimpressed with this service at the FNB at ...
On Saturday 14/12/13 I tried to withdraw R3000 from my account, I received a SMS telling me the funds was reversed back into my account and the transaction was unsuccessful. So, having some faith in my bank, I left the issue there. Sunday morning I woke up to find the money was gone, out of my ...
After moving my accounts to fnb due to amazing service I regret my decision. I have kept my nedbank acc open due to te lack of service. I received and SMS stating my cc and overdraft had been rejected due to lack of documentation I called and emailed and was told he would get back to me. I am still ...