I have been in contact with your call centre on several occasions and have logged a complaint on your system and it is still not fixed. I have changed cell numbers and my OTP number is still being sent to the incorrect number, This number has been. I have asked over a Month ago to get it changed ...
This morning I logged onto my internet banking and surprisded to see a message stating that a personal loan has been added (85212414102) for the amount of R38764.50. i tried to call to find out what is happening and what it was for cutomers service told me to call personal loans, i then spoke to a ...
I applied for a credit limit increase for the 2nd time in the bank and sent through all the paperwork as requested by Fikiswa on 29 November. I was given an application reference and was told that they would give me feedback within 24 to 48 hours. I tried making an inquiry on 2 December to which i ...
I received an sms from FNB saying my personal loan repayment will go off the 13th of December, i send an email to enquire. They replied after 2-3 days saying i must reply to the sms and say OPT Out. As i did. My bank account was debited on Saturday the 14th!!! my payment from November was paid in ...
My 8 year old daughter wants a bank account with no other bank but FNB and her Grandmother wants to open one for her, They went to FNB small branch and the ladies there confirmed that yes FNB can open an account for her and all they need is her Granmother's proof of residence and her birth ...
Hi, i have still heard nothing from FNB regarding the double payment to my loan and now have made another complaint against FNB with the Ombudsman. i will also be taking this to the news media as i have now been put in financial difficulty because of FNB. ...