I was standing in a queue, jst to make a new debit, these only one person working at the collections counter, its a flipen debit card that should be fast and easy and should take priority cause its repeat business!!! This is the worst service ever!!! Cause I'm still standing in the queue!!! The ...
Hi, I requested for my card to be delivered today, when reception called me, they advised me that i should bring my ID and proof of address, i advised them that i dont have my proof of address but i can get a copy of my ID, delivery guy just decided to leave without seeing me even after i informed ...
FNB financed a property for me about a year ago. On the 30th of October I requested a rate review due to higher earnings and a clear payment record. I got ABSOLUTELY NO RESPONSE for weeks. finally I escalated my request and was contacted by Tercia Swanepoel on the 20th of November (1 Month Later!). ...
I have been out of the country for nearly 2 year now but return once a year for a visit. i am currently living in Dubai U.A.E when i first left i went into a FNB branch to find out if there would be any issues of me leaving and would my account still work the answer was yes. i still periodically ...
Two weeks ago my card was retained by the ATM at Cavendish square, and I then went inside the FNB branch to report it and I was utterly disgusted by the attitude of the staff there. They just told me to wait for the technician and then went ahead chatting to each other. After approximately waiting ...
I applied for a loan, initially qualified for R20, 000. Only wished to take R5000. I was called and told I qualified for R3000 and I agreed. Up till now no funds has been added to my account. I looked at my quotation and also realized that wrong net salary has been put on the system. If FNB does ...