I complained about disgusting service received at the Wynberg branch of FNB on the 11th June 2013. 23days later and several phone calls & emails as well as communication with the branch manager, John, my matter still has not been resolved as a result of continuous tardiness & poor service ...
On Tues 2 July 1012 I bought airtime for my Telkom landline for R200.00 the request was pending for some time and then I received a message that my request that was submitted was timed out and I should check my transaction history before another request. 10 mins later the money had been deducted ...
I went to move my account from Standard Bank and I waited in a Que for over an hour an a half (the bank was not full and there were only 3 tellers open). When it was my turn the lady didn't seem to interested to explain my options and told me I would be denied credit if I tried to open an account ...
Op die internet het ek n vorm ingevul dat FNB my terugbel vir n verdere "bond" op ons bestaande huislening wat n Smartbond is. FNB het my gebel en info gevat om n credit check te doen. Toe gese die volgende dag sal n ander persoon ons bel vir die aansoek. So het alles gebeur. Laasweek ...
I wanted to upgrade from one cheque account to another as well as apply for a credit card. They contacted me telephonically and helped me do this. The help they gave was brilliant, quick and efficient. they told me it would take 5-7 days to receive my personalized cards however i got my cheque card ...
I received such lovely service yesterday, as with every other day, I have walked into the FNB at Melrose Arch. The ladies and gentleman behind the service counter were very helpful and friendly, really helped me sort my financial life. I apologise for not remembering any names but all of you were ...