I had very bad customer service expirience with FNB Alberton branch & Bank City since they are sending me from piller to post just to collect my bank card, this is totally unacceptable as i even had to open a chargeable temporaly card just to be able to transact in to my account. ...
I called FNB Personal loans call centre ans spoke to Abigail who was very rude and unprofessional towards me as a client of FNB. I requested information on my account and I am still waiting for it. She is very full of herself and does not treat existing clients with respect. ...
Around 8;30 I received as message on my phone telling me about my card cancellation confirmation. The reference number Rv1307043375 and telling me to call 087 575 9406. the main issue is I never made a call to FNB cancelling my card as my card was in my purse. So I called the above number trying to ...
SO.. I called FNB this morning trying to query something on a Revolving loan I have. I have been transferred to 6 different numbers by call centre agents. I have had calls cut. How difficult is to get information out of your own bank. Numbers given to me by agents. 011 369 2800 0861 276 937 0860 ...
I sent in a complaint a few weeks back and my issue has still not been resolved. FNB is really wasting my time now. Swapped banking from ABSA to FNB as per advertisement and special regarding changing accounts and recieve a samsung galaxy s4. I applied for it, and they said that yes I qualified for ...
On Tuesday 2/7/2013, R5000 was deducted from my husbands account without his permission, after he had made an arrangement with them to pay the account off. On enquiring about it they said they cant refund him. He made a loan with them some years back but lost his job in the mean time, so they made ...