I recently opened a Gold Cheque Account at this bank. I had a credit card which ran into arrears. However I explained to someone on Monday 1 July 2013 that we are in the process of moving my accounts and salary to this new account. Then this morning I had a call from your Legal department from a ...
To whom it may concern, I would like to complain about your Eastgate Branch! There needs to be some kind of management for the queing system - my mother who is a pensioner went to the pensioner que - but this is the same que as all the others and was there yesterday - 3rd July and only had 3 ...
I've had a bad experience with an online company where I bought hardware from. Now FNB can't assist me in getting my money back. What happened to client service and going the extra mile? I've made a cause of against the company and was told that if I have a case number that the online FNB would be ...
I can't understand this bank!!! I've tried calling this call centre on 3 occasions and all I get is an automated message and the phone just keeps ringing. Nobody bothers answering the phone. Seriously? Is this the type of customer service you people deliver? Been listening to this phone ring for ...
I visited a FNB branch today to close my credit card. Having checked online this morning that the balance was R0.01 I expected no complications in closing this credit card. On 26 July I paid R185 over the minimum instalment, and then cleared the outstanding amount on 03 July 2013. You can imagine ...
Good morning, Have made a Payment To Ford Financial Services Account (FFS) from a pre-defined list on Internet banking on the 02 July 2013. The FFS account is also an FNB account and now I am told that the funds are missing and the admin department will investigate. I found out about this now as I ...