Round about March i bought an Iphone 5 from FNB, i was asked if i wanted insurance and i agreed to the terms with some lady... a week or two later i was mugged and reported the matter to FNB. all over sudden no one is willing to help me but rather i have to pay for the phone i dont have. to make ...
The new website is horrific and really hard to use. The whole point of the change was to make it mobile responsive. I'm part of an online company and completely understand the value of a mobile responsive site, but FNB seem to have fluffed theirs up completely! It's much, much harder to use (I have ...
It has been 2 months since I have reported my smartphone device faulty with FNB, yet the consultant has not been efficient with assisting me with the problem at hand. I have had my phone since February 2013 and I have requested for the phone to be replaced as it started giving me problems with ...
What have you done? This is now probably the worst online banking site in the country. This is my primary way of banking. I now get so frustrated at this site. The look is horrible! The navigation is difficult. Overall just not user friendly! I hate having to complain this much! I really just don't ...
My card was cloned because the ATM machine was compromised to show my pin and i paid R7200 for it. They said they did, but did not even research my case because i was told that the money was taken from another ATM and it was not... FNB should make another advertisement where they praise their ...
I ordered a smartphone on the 1 July 2013 and they told it would be delivered within 10 working days, I called courier on the 10th day and they told they hadn't received an order for delivery from FNB. I called FNB after that and they told me that it actually takes 10-15 working days to deliver. It ...