I have been contacting FNB in regards with my smart device to confirm the date that I will be able to get a new device as my 2 years expires soon. I have been logging a call for over 3 months, logged a call online, called FNB and logged a call. AND STILL NO RESPONSE FROM FNB!!! If I do not get any ...
To whom it may concern, I applied for a bond with my husband through a bond originator called Multinet. Today is the 8 day and FNB does not have a response for us. I would like to escalate this problem, as I would appreciate an answer. Regards Glenda ...
FNB online banking is complex compared to the other banks. Firstly I had to go to the branch three times to pick up an E-reg card (you need to sit in a long queue to collect this for absolutely unknown reasons), so that I could register for online banking (I only knew I needed this card as my wife ...
I called this morning to change my debit order date, the guy who helped me was so cold and sounded unwilling to assist me. As a customer I expect a welcoming tone as that makes me trust the person helping me with the query. Agents should be taught to leave their personal issues home and treat their ...
FNB closed our business banking account without warning 6 days after sending out a statement. Granted the account had not been used for a few months and was in debit to the tune of R124 but surely some type of notice or warning via a costless channel such as e-mail would have been in order? ...
On 20 June a large amount of Euros was paid into my account with a value date of 21st June. FNB has a standing instruction from me to convert at the spot rate. After several queries from me, the money was eventually paid into my account on the 25th June, and at a much lower exchange rate than what ...