On 26/6 2013 I placed an order telephonically through FNB for a BLACK S4. On 4/7 Digital Planet (who I suppose couriers FNB's Smart devices) contacted me to arrange the delivery of a WHITE S4. I then contacted the FNB Smart Device Call Centre where a consultant advised me that FNB cannot guarantee ...
It is now /- a month that i have applied for a cheque account with FNB, they promised and advertised that online banking is free, story! It is now a month that this online banking is not activated, just lots of excuses like, software problems, not on line and etc. This morning i called 087 575 0000 ...
2 months... No credit card... Bounced debit orders due to failure to switch accounts (2 months later) Zero compensation... Not even a letter for Trans Union to take responsibility. 2 "Premier' bankers... a team leader... and about 4 consultants. Still no help. IT DOESNT HELP TO SEND ME AN ...
I noticed on my statement charges for buying shares, I would understand one fee but two fees which make no sense to me if this forces me to buy two parts and charges you twice for R58.06 and not minimum of R40 as stated but more, also this supposed top shares that you have are not profit making ...
See extract from my email below sent to FNB on 04 July numerous phone calls! NO satisfactory response to date! What has happened to "HOW CAN WE HELP YOU??? " I will forward the full email to the person who EVENTUALLY CALLS ME! === Dear FNB I called FNB Business Banking on Saturday 29 June ...
Why change a system that works? You now have to spend four times longer on the site to get something done eg a recipient that has been loaded ages ago and literally gets used weekly now requires an OTP!!! Working on the new system is frustrating and time consuming - why fix something that is not ...