Good day Tracey it is the 22nd already and my complaint was logged on the 4th of July, I contacted u on the 12th and u informed me that you have sent it through to the relevant manager and I still have no answer, I am really very disappointed with this kind of customer service... How long am I ...
I am disgusted with the level of service I received from an FNB consultant by the name of Petrus Kekana (Legal division). I am also appalled at some of FNB's processes. An amount of R300 was debited off my cheque account for no valid reason and without my authorisation. I then phoned FNB to find ...
I visited th ecenturion Branch today after visiting mall of the north sometime in feb. When i visited mall of the north i wanted my cell phone banking and OTPs delivered on my new number and guess wht, they opted to do my cell phone banking only. i have been exxtremely busy and havent had a chance ...
My FNB cheque card expires at the end of the month and a new one was sent to FNB the Glen branch in Jo'burg. I now live in Cape Town and obviously not able to collect. I phoned FNB's call center to request a transfer of the card to my nearest branch. I was advised to rather go to my nearest branch ...
I changed my debit order date for my loan with Fnb in June and it was confirmed as having been changed but they are still debiting on the old date. This will cause my account to be in a bad credit record. ...
I applied online on 22 February for a Business account. I completed all the documents and had all my FICA documents ready and was waiting for the courier to come and collect but nothing happened. I called three times and still nothing happened. I eventually went into the Westville branch on 27 June ...