What a totally disappointing experience. I booked a car for collection on 13.02.2013 @ 6am. Firstly I was told that the keys are locked away and the person with the key was on his way. 15 minutes later I was told that the vehicle is at their depot and I can only get it in 2 hours. I was offered ...
After paying by credit card in full for my rental car prior to picking it up, I was asked for a R1500 deposit at Lanseria, which I paid. When dropping the car off, the agent at Lanseria assured me that the deposit would be refunded the next day. That was on Sunday 3 March. On Tuesday 5 March I ...
Picked up rental at OR Tambo 22 Feb. Person who helped me was very poorly dressed, untidy, coughing on the keys he handed me, banking not working so cursing about that, stapler not working so throwing it around. Returned car with full tank, received invoice, I've been charged "fuel filling ...
I rented a car from Europcar at the airport (Durban), returned it four days later and refuelled as close as possible to the airport. (6/7Km). Check the car in and was told everything is fine. A week later I had to call to get my final invoice and refund. On the invoice I also had the amount of ...
Doc no: 21863400 I have still not received money outstanding to me since June 2012. I have made queries in this regard to no avail. This is shocking, unacceptable and blatant. It may only seem like R441.11 to you but lets calculate the opportunity costs to me. I am charged a rate of 8.85% daily on ...
Europe car customer drove into me coming up a one way, After nearly one month I am still waiting for a europe car assesor to call me and acknowledge the accident took place, I am driving a broken car since Europe car has no respect for other peoples cars that there customners damaged, I havent had ...