I hired a vehicle on Tuesday, a Toyota Etios was allocated to me. Upon driving from the airport to Pretoria, i found the vehicle to be very unstable on the road, swaying badly. Upon reaching Pretoria, I decided to stop at a garage and check the tyre pressure, and as i suspected, the pressure was ...
At the end of February I booked a car online and picked it up at PE airport. I needed the car for 3 days to drive for PE to EL so I had booked the option with the 200 free kms. I returned the car on the 3rd day, but on receiving the invoice, I was only given 100 free km's per day and billed for the ...
Hi, I called the Europcar call centre on Thursday to find out if Europcar accepted debit cards. I was told 'yes' and nothing more. On collection of my car, I was told that with a debit card, I had to pay an additional amount on my deposit. It was really upsetting since I was not told this during my ...
Last month, I rented a car from Europcar and on receipt of the vehicle, I noted a small dent on the left back bumper. I showed this to the representative and clearly marked and signed for this on the relevant form. However, when enquiring why my deposit was not refunded, I was told that I was ...
Booking was at 8, I reached at 7.After all paperwork, they start preparing car-they refueled & started washing the car-30 mins already wasted.(Cant they be ready with cars?)Then suddenly got to now that the car is not starting. So they brought another car at 8.45. I was in hurry so asked them ...
My rental car was return 11 minutes late last sunday, and they have the cheek to not only bill me for a full extra day but at DOUBLE the rate, and cound not care less when i called them to complain, what disgusting service and DO NOT belive all there marketing and " we car for you " ...