Hello Peter. I am just confused at this stage, after all those efforts of trying to get back my CD's from Europcar, I now got back a response that they searched the car and there was no CD in the car, They also mentioned that they cannot take responsibility of lost items in their cars. I am so ...
I have rented a vehicle from Europcar and paid a deposit of R6000, 00 as per standard contract. According to the person serving me at the time, the deposit would be refunded within three days after returning the vehicle on the 10/02/2013. This has not happened to date, even after many phone calls ...
I hired a car in December from Europcar CPT Airport. Since I received the invoice about a week after the hire - I have been requesting a receipt in order for me to claim from my company. NO RESPONSE AND NO RECEIPT. This is dreadful service - I am no out of pocket ...
On 8th Feb I went to the Europcar counter at King Shaka airport to collect my pre-booked vehicle. The attendant insisted on seeing my original passport, although this was never mentioned as a requirement. and I hadn't brought it with me. She refused a fax copy sent to her fax, my original ...
I hired a car from EUropcar last year NOvember payed 750 petrol deposit which i was supposed to get back it back when i returned the car. I returned the car in December never got the petrol deposit i have been communicating with the manager everyday he promise to deposit my money but he never did. ...
I went down to Cape Town for a funeral. My car was booked for 11:00. They had no cars available and I only got a car at 11:45. When I complaint the management was very unfriendly and rolled her eyes. ...