Booked a Rental Car with Europcar on 07/02/2013. Picked the vehicle up from OR Tambo on 08/02/2013. Vehicle, white Nissan (BM05VM GP), was parked in parking bay C36. A Silver Toyota was parked in front of the parking bay. I called one of the attendants in the parking area to move the Toyota as I ...
Rented a van from Durban Downtown branch and filled it up at the Caltex less than one block away before returning. Received the invoice and a R225 refueling charge! What is that nearly 20L. Complete!!! Beware! ...
Deliberately refueled vehicle at closest filling station (approx 5 to 6 km from airport). Called to query why I was charged in full for the security deposit (usually this is only held against the credit card - not actually charged, hence my concern). As an aside the call centre agent mentioned a ...
Europcar commits daylight on ignorant customers by charging for refuelling. On 19 Feb 2013 i returned a hired car at George Airport after refuelling it with a full tank at Engen 1 stop Dolphin garage at George. To my shock and disbelief, Europecar deducted R94 from credit card for refuelling ...
I have over the past month used Europcar on many occasions and only because of my Vitality status and discount. I did a project for a customer and had to quote an all inclusive price. I called customer services and got a rate per kilometre as there website does not display it, only to be charged 90 ...
I hired a car from Europcar at Durban Airport and I had to pay a deposit which was greater that explained so I had to share it between two debit cards due to daily limits. Nearly R8000.00 was being held as security until I returned the car. When I returned I was told that within 48 hrs. the ...