I have sent the email below to Europcar on 13 Feb but received no response. There seems to have been a mistake on the invoice you sent me. I had my rental car for 21 hours and drove this route: 6km Europecar Randburg to Cresta shopping center 6km back to work 17km to home 17km to Europcar Randburg ...
I rented a car with Europ Car on the 08th of February 2013, paid a deposit of R2000 which i was suppose to have received back from them 3 to 4 days after i returned the car. It has now been a week and still nothing, when i called this afternoon i spoke to David who was rather rude, told me that i ...
I have had the worst customer care service from Donavan. I had booked a car to be delivered at 13:00. Upon my enquiry an our later, this person make it like its my fault that I don't have the car, one moment they didn't get the voucher to confirm the booking, the next minute they don't have drivers ...
HI I have been renting cars from you guys for the last 2 years and most of the time get great service. But yesterday 17 Feb 2013 it was the worst experience ever. The line to the front desk was standing out the door, there was only 3 people helping behind the desk and it was hot outside, was ...
I had to call in repeatedly, and send mails that were not answered, to get them to put the nearly R8000 deposit back in my account one week later. That, and they charged me for fuel when I refueled outside the airport. ...
I had hired a car with the supplier on the 12/12/2012 until the 18/12/2012. Upon entering the premises to have the car parked, there was some blockage in the parkway so one of the drivers offered to park the car. I had asked if there was anything else I needed to do and was advised no. About 15 ...