I rented a car from Europ Car on the 18th of March 2013. I have called the accounts department and have been promised my refund several times. In fact it was meant to be in my account on Friday the 22nd of March. I am still waiting. I rent a car once a month when I am in Cape Town and thought I ...
R761.90 have just been withdrawn from my fnb bankaccount by europcar without my authorisation and knowledge. How can this happen? Where is the weakness?? ...
I returned my car on the 23rd of Feb. It is now the 23rd of March and i have still not received my deposit back. No one phones me back, I have to keep calling back, and no one seems to want to help me... They are sitting with almost R7000 of my money for more than a month now, and each i speak to ...
Let this be known that this is my second serious complaint about Europcar. This time I handed my car over to their valet service when I was traveling abroad. When I arrived back in South Africa on Sunday, 18/03/2013, they returned my car to me with a 30 cm long, 5 - 10 cm wide (and extremely deep) ...
I called Europcar to query an amount that had been deducted off my credit card. A gentleman by the name of Saint returned my call, but from the word go he was on a mission to put his point of view irrespective of my views. He raised his voice his at me and I advised him that I did not take kindly ...
After an accident my insurance authorised car hire from europ car. The car was due at 3 but i went in at 12. I was sent back :(. Anyway at 3 i got there and was greeted by sylvia (lacks compassion to provide service with a smile). I was given a banged up Chevy... dents scratches, stains etc (i ...