The whole Europcar experience has been terrible. When I booked the car, the agent said I can extend the rental if I wanted to and that I will still benefit from the weekend rate. When I called in to extend, I had to fight them on the issue. They also expected me to pay a R7k deposit (never did that ...
Dear Rene/Europcar I would like to express my sincere and deepest feeling of gratitude and appreciation for the good service expressed and given to us by Tanya on the 20th September Friday night. We were in a last minute position of desperation searching for the cost efficient rental vehicle ...
I live in JHB and received a SMS to say thanks for renting a car in CPT. I tried to call the call center to advise that I didn't rent a vehicle. The call center said I need to call the branch directly. When I tried to call the branch it says none of the extensions are answering. So the bottom line ...
After scraping the front bumper of the hired car, I was issued with an invoice for the damage. I queried this and the query had not been resolved when they took it upon themselves to take the money out of my account. This I feel is! ...
Cost of the booking doubles the price when you get to Cape Town. This is diabolical and the first time it's happened to me with eropcar what a massive ripoff. Staff incompetent to deal with the issue. Waited at the airport for an hour with this issue. Useless useless useless. ...
Good Day We recently visited Cape Town on holiday for my husband's 40th birthday and hired a car from Europcar, via [URL Removed] We collected the car on the 11 of August 2013 and returned the vehicle on the evening of the 15th of August 2013, after receiving the news that our house in Gauteng ...