After receiving an e-mail from Craig from Europcar I sat an thought his story through, that maybe the porter that was not employed by them and who took our luggage up to check-in point at Kulula, could have the cellphone but how would that have been possible? The cellphone was left behind in the ...
Hi recently had to hire a car from Europcar, due to my car being in for repairs. I had to hire from them twice in one month and up to now I have only received half of my deposit back from the one rental. After various emails and phone calls, I have still not received any feedback. I even mentioned ...
W.H. Viljoen rented a car from Europcar on wednesday, 19/09/2013, and returned it on saturday, 21/09/2013. Since then the deposit has not been returned (approximately R4000) They did confirm telephonically that the car was in perfect order. When we hired the car we were told the money will paid ...
On 20 September we arrived at Lanseria Airport at 22h00 having been delayed 1 hour thanks to Kulula. (I don't blame Europcar for this.) That same morning I phoned the call centre with my booking reference & asked for a car seat. They kept me on hold while they contacted Lanseria to confirm ...
My granddaughter forgot her Samsung Galaxy in one of the cars we hired from Europcar, Cape Town branch. She forgot it in the back pocket of the passenger seat. We went to check in at Kulula, were early and were helped quick. My granddaughter realised there and then her phone was still in the car ...
I rented a comby over the weekend. Firstly I was charged for 4 days and I only had the comby for 3 days. I had to pick up the comby @ 10h00 on the Friday and went to do the paper work @ 9h36 but only took the car out at 11h00 as we waited for people to arrive. We returned the car on Mnoday @10h00. ...