Car rented from the airport for the weekend. On return, the vehicle was inspected and found to have nothing wrong. Then a few days later they phoned to inform me that the front mud flap was missing and that I will be liable for this, and it will be deducted from my deposit!!! I find this extremely ...
I collected my rental vehicle from the lanseria branch on Friday evening. I have the following concerns: 1. The vehicle was poorly washed and cleaned 2. When driving at speeds above 110 km/h it feels as if the wheels are jumping off due to balancing and wheel alignment issues. 3. After leaving the ...
Due to a weather delay, my flight to Lanseria on the evening of 20 October 2013 was delayed by almost 3 hours with the new arrival time of 2:40am. I was dependant on the rental car I booked, and was quite concerned that the office would be closed by the time I got there. However, I was assured over ...
I logged a complaint on this site on Tuesday, received a response from Europcar on Thursday saying I would have feedback by end of business on Thursday, it's Sunday night and I have still heard nothing. A company with virtually one complaint a day logged on this website should up their game and ...
On 09 Oct 13, i was involved in a Car accident, the person that drove into me was a German Tourist and they hired the vehicle from Europcar in Cpt, I then report the incident to Cpt Police Station and then received a case number, and then on Sat 12 Oct 13 i emailed the Claims Department in JNB, i ...
Car rented and handed back on 24 September 2013 to Witkoppen branch as was going to Mozambique, Had a stunning VW Visio, re-hired car on 30th October 2013 which was delivered from Megawatt Park in a shocking state. It was a Toyota Etios. On inspection saw the damage on drivers door and told the guy ...