My insurace rented me a vehicle while my car was in for repairs. With delivery I had to pay a fuel deposit which should be paid back to me 2 to 3 days after returning the vehicle. I returned the vehicle on 31 August and up to the 17th of September I have not received anything. Is Europcar is in ...
In Feb 2013 we planned our holiday for June 2013 and in the process obtained a quote from Europcar for a car for the week of 14-21 June 2013, and booked the car. The quote included all costs amounting to R1081 with the exception of re-fuel, and required a deposit of R5214 when taking delivery. When ...
Below is a response to a complaint i made a few days ago. Notice the part that says "A detailed response has been sent to your email." I've still not received the detailed response. I was still forced to pay an extra R250 for a service I didn't't need. I wonder if this breaches the CPA. ...
I am driving a rental vehicle from EuropCar, and unfortunately my car has one of those features where it automatically turns off the headlights when you lock the car. Sure enough I parked with the lights on. When I returned to the car the remote was no longer functioning, after I gained access to ...
Car rental was arranged through Santam Insurance Company. It was arranged with Europcar Centurion (Protea hotel) that the car will be collected on 12/9/2013 @ 8h30 and that I have a meeting at 09h00 same day. We I arrived to collect the vehicle the vehicle was at the car wash. At 8h45 Europcar took ...
I am going away over a weekend. I want to hire a car for my fianc? e to use while I am away. I want to pay for it on my credit card. I will be present when she collects the car. Why do I have to pay the extra R250 to add her as an additional driver when she is going to be the only driver? Seems its ...