To whom it may concern, I hired a car from Europcar from 7-12 August 2103 from CT International Airport. On 7 August the car broke down at about 3pm and I phoned the callcentre to note this after managing to get it to start again. Then again on the 10th of August the car again broke down at about ...
I travel to Cape Town once a month and every time I go into Europcar, Tracy-Kay greets me very warmly and by name. Last week, she was at the door welcoming customers and when I entered, straight away greeted me by name, walked me over to the desk for assistance and even remembered that I usually ...
Would like to communicate my dissatisfaction with your brand customer service from Europa Car Randburg Branch, 16 August 2013 I communicate to my vehicle insurance Mutual and Federal (Reheul Ellis) to book me a courtesy for Monday 19th August 2013, of which M&F gladly assist and getting me in ...
On the 12 July 2013 I rented a car from Europcar & didn't have my credit card with me and have to pay the deposit (of R2000) with my personal savings card. I was assured by the service attendant that the money will be paid back into my account in a weeks time after returning the car I returned ...
This the complaint I have submitted to Europcar: Dear Athene. As mentioned to you telephonically, I am refusing to pay for the damage to the car for the following reasons: o I rented the car the on 19 July 2013 and returned it on 22 July 2013 without any damage at all; o The invoice you submitted ...
I hired a car on the 2nd of August and paid with my debit card. They immediately debited this amount from my account and I was advised it would take 48 hours after delivery of the vehicle for my credit less the usage for the money to be refunded. I delivered the car on the evening of Sunday the 4th ...