I have joined discovery medical aid as at 01/12/2012. My vitality membership was supposed to have been transferred from Bankmed to Discovery (new medical aid). The commencement of the medical aid itself was disastrous. Eventually in January I received membership cards etc. I requested vitality for ...
On the 13th a report was send on Hello Peter. The 14th Discovery commented (Sipho Mathe) and said someone will contact me to look into the money we had to pay and the points that was never rewarded. The 18th we posted a follow up to state no one has contacted us. Now it is the 25th and STILL NO ...
I seems like there is a huge problem with Vitality and service, really cant just they give a good service just for 1 month, just 1. After complaining a couple of times for over charging me for more than 6 times about approximately 2 weeks ago some lady from Vitality calls me and takes my address ...
Dear Sir / Madan On the 14 of december 2012, a discovery vitality consultant called me and sold a vitality package to me. i bought her story and gave her the required information for approval, but to my dismay they started the debit order on my account without me receiving any verify documentation ...
I had recently booked a holiday via the Vitality partner Tsogo Sun, but had to cut it short my stay due to my son falling ill. I then contacted Vitality, on the number: 0860 99 88 77, to see if i could get refunded for the night that i couldn't stay at the hotel. I was actually preparing myself for ...
I received an email from vitality stating that I had not reached my target of 36 gym visits. I am highly disgusted at this and intend to take this matter further. I contacted vitality yesterday to explain the reason. All my medical claims have been paid by Discovery and one would just have to look ...