Processed refund for overbilling with initial commitment to 6 months refund from finance department which you processed 50% ie. 5 of the 10 months billed, Then, after making an effort to stay with Vitality through my life policy after inconvenient cancellation of your relationship with Bankmed, I ...
Dear Vitality I am very unhappy with the threats being sent to me, I had an operation last year and a long illness prior to the operation, however in that I knew I wanted to keep up with my discount at the gym so when I can go back I will be able too. in January I received an email saying I had to ...
I am a member of Bankmed and in order to stay on Vitality in 2013, I opted to take out a Discovery Life Policy. I signed the policy up with my broker on the 24 Jan who assured me that re. my Vitality Points and Status, I will still keep all these benefits, there will be no change to it. On the 1st ...
On 23rd of January I received an email to say that my gym contract would be cancelled due to not meeting the minimum required visits. When I called the call centre, I was given a referece number and then emailed back 3 days later explaining that their records matched the records requested from the ...
I am Disgusted by the amount of time wasted waiting to get through to your billing department My Vitality was cancelled 1st January 2013 in error by discovery, My key fit was the one that was suppose to be cancelled. I was denied access to VIRGIN ACTIVE after paying my monthly fee to them, i sent ...
Hi, In Jan, I filled in the application forms to add my husband as a dependant onto my medical aid policy as of 1 Feb. A few days later we realised we both were blocked from using any Vitality Benefits. After numerous calls to the call centre, we were told that this happened because he has a ...