Good day, I've ordered a Healthy Gear Card on the 9th of Feb. - this didn't get deliverd yet due to SAPO striking. I've ordered a new card 2 weeks later for delivery by courier. Not receiving this after 3 days, I phoned Discovery and they told me the area code was wrong, so now it will be another 3 ...
Hi, I've not had the best week this week and to top it off, I just logged into my Vitality online and I saw a grand total of... ZERO points. Also, I see that I'm now apparently demoted to Blue status?!? Why is this? I am supposed to be on Diamond status with lots of carry-over points from last ...
Hi, I've tried the email complaint option but this doesn't appear to be working. My membership to Virgin Active has been cancelled because I had missed the required visits by 1 baring in mind I was sent an email in February that the policy had changed but not knowing I would receive a cancellation ...
I am trying to find out why Discovery has over billed me by R181 for the past two months, and contacted the Vitality call centre to investigate. I spoke to Linda Mashinini on Wednesday morning around 10am. He promised to call me at 13:00 with feedback - this never happened. I then got a call from ...
URGENT REPLY As per Discovery Vitality rules requires you to go to the Virgin Gym two per month totalling 24 visits annually. Virgin ACTIVE did not have there access card reader wasn't working and I couldn't scan my access card on several occasions and definitely more than once. When I queried this ...
I am on discovery vitality. Received my free pregnancy magazines. Still waiting for my your baby magazines. Gave birth in sep 2012. Went to vitality mall, don't have an option to choose for it. Emailed discovery, they said to phone. I phoned today and wasted 15 minutes and was put on hold!! ...