I have not received my healthy foods cash back for January, February, March, and some of April. I have been swiping the card each time. I have logged numerous queries in the last 2 months and today when i phoned they said they pulled a report but still nothing has been done. I have been keeping the ...
I have sent numerous requests asking for my benefit amount to be refunded after a purchase of Adidas gear and swiping my Healthy Gear card. I have sent my credit card information (which i used for the purchase) as proof and have been told this is not sufficient. The Healthy Gear card was swiped, no ...
Pathetic! After 5 phone calls and 2 hours later, I still cannot get this sorted out. I recently wanted to register for the Woolworths Healthy Food benefit. When I called the call centre, I was told it was because my Vitality was linked to my life plan, and not my health plan. I needed to link ...
I am at a complete loss for words for the ridiculous nature of the service that we have received from Discovery Vitality. We joined Vitality from 1 January 2013. There was confusion as to whether it would be paid for by our company or privately. I called in to confirm that I would be paying for ...
Good Day, On the 22nd of April 2013 an enquiry was logged with regards to reinstating my gym membership with Virgin Active and Pick n Pay Healthy Foods by Alicia to the systems department. To this day (06 May 2013) I have not received any feedback from Discovery Vitality. I made another call today ...
Please refer to my previous complaint on how discovery cancelled my gym membership on hellopeter because I missed 1 visit in March due to having a baby and was unable to go to gym after medical procedure ...