I am a South African who works abroad on consecutive contracts and come home every year for a couple of months. Due to the nature of my employment (contracts) I deemed it necessary to maintain a decent medical aid in South Africa. Whilst abroad I am covered by my employer for any medical expenses I ...
Even after giving more than 1 month notice. discovery is still billing me for Vitailty!!! Discovery's consultant Resigan said that someone had supposedly tried to contact me and left a voice message. I said I got no such call/message. I asked what the procedure would be if I was unreachable, he ...
I applied for Pick n Pay HealthyFood Benefit and my Clicks HealthyCare Benefit card already on the 31st of MARCH!!! As to date I haven't received anything yet. It has been a month already!!! I contacted them by email and got a reference number, but still no feedback as to where is my cards are or ...
I have been a Vitality member since the beginnig of 2013. I got my PnP Discovery HealthFood card, smartshopper card and Discovery credit card in January. My first purchase at PnP was done on 20 January and I used another credit card. I received cash backs and Vitality points. But since then, for ...
This has been ongoing for a month. Vitality consultants are incompetent. Bonus points on all aspects of vitality checks not given. All they say its been allocated but we cannot see it anywhere. Numerous calls has been locked- non of the consultants have viable reason for the short allocation of ...
I had a vitality card which I swiped to get my cash back at PNP. I got a discovery credit card last year and was not informed that my Vitality card would be deactivated. I didnt want to pay on my credit card and continued swiping my Vitality card in order to get cashback. My understanding was that ...