I am a medical doctor and have a Discovery life policy with a income protector for a few years. I recently had the unfortunate need to claim from my policy due to a hysterectomy done on the 22nd of November 2013.When I went to see the Gynecologist in May I didn't have an exact date for the ...
After my first complain about the policy that I paid for someone else for seven years Discovery came back and promised to refund me, and then silence, no reply to my e mails, no replies to my telephone calls just dead silence. ...
After reading the policy on a subject, and after still not being sure, do you raise inquiries with your Discovery Financial Advisors who sold you the product? Do you trust their response, even if they articulate it on a mail? Well, don't! My complaint: Whilst reading the policy to understand ...
I cancelled my life insurance with discovery life in October 2013. I was told I had to pay in November, as i had to give a months notice, which I did. In December, I have now been double billed in error. I called the customer care line early on Friday 6th of Dec to complain, and was told that me ...
For the second time, Discovery Life calls me, offers me new products, I agree, set up an appointment, freed up tme in my schedule, and on the eleventh hour both advisors have cancelled on me. I'm not sure how your Discovery Life functions, but approaching me to sell me a product (a product which I ...
I called Discovery, in October, to request cancellation of my policy and was told that I had to submit it to them in writing 30 days prior to the next debit order. I sent them in email on the Third of October, expecting that the premium would not be deducted in November. After receiving no ...