Good day, After receiving a mail stating that I would be receiving my Payback by the 1st of December, I am unhappy to report I am still waiting... It is now the 4th and after two calls to your call centre, not one of your employees could tell me exactly when I would be receiving the money you owe ...
I was diagnosed at the age of 29 with a tumour on my pituitary gland. This required me going for an operation to remove said tumour. My financial advisor said I could claim under the severe illness benefit (I have paid for this for a couple of years now). I was sold this packaged product by a ...
I decided to take a policy and later realised that it was not financially possible to have the policy at the moment so I decided to take advantage of the "cooling off" period and cancelled the following policy on the 14 November 2013 well within the 30 day cooling off period and before ...
I took a policy last year in December and was very clear that I was taking it on condition that there will be no premium increases. They however stated that there will then be an increase 20% after 10 years and another 20% after another 10years, and this I agreed to. I am now surprised that after a ...
My Discovery Life Intergrator payback was due in June 2013. Received an email to advise me that it is due. Had no further communication until I received an sms on 10 Oct to say that I need to contact Discovery, which I think is a cheek as they have all my details. I was told that they cannot pay ...
I have requested numerous times my tax certificate for March 2011-February 2012 & March 2012-February 2013 that is required to submit my tax that you do not e-mail to me. ...