I informed Miss Fullex on the 15th of september 2013 via mail that I will not take tihs policy up. *nb this was within the "cooling off" period stipulated within the contract. Discovery still continued debiting my account. On the 4th Nov 2013 I called the call centre and they asked me to ...
I'm waiting for the update of my policy! Like most companies had the decency to inform their clients when they are on leave & especially when they commence work again, I was not informed. I will be contacting other life insurance companies, as the previous consultant didn't bother keeping in ...
I cancelled my policy on the 04.10.2013, till date they still deduct money from my account, But I got a letter that say confirmation of cancelation of policy and they phoned me to ask why I cancelled my Policy, But as I contacted them now they deny it by say they never cancelled the policy, I v ...
I submitted a claim to Discovery in August 2013. To this day the claim is still being processed. Ive been completing and submitting all the docs. I was even requested to submit medical certificate from GP whos seen me before Feb2012? This I couldnt do and I did advise them. All I need is to know ...
Discovery Insure has been taking money from my bank account for 5 months without the appropriate authorization given by myself to them to do so. I have logged a query over a month ago and they still have not resolved. Whilst I may be in favour of the policy they claimed to have "legally" ...
Dear discovery. I was contacted by a consultant offering me the health protector plan. He said my first debit order will go through in December 2013 but only to realize a debit order of R295 went through on the 15th of november 2013. On December 15th another one went through of R330 something. I ...