Hi I enquired about your keycare plans on your website almost 4 days ago and I am yet to get a response. If this is how you treat potential clients then I guess I should look elsewhere? ...
Every year Discovery increases subscriptions. Every month I have to 'fight' to get approved, authorised essential chronic medication supplied. I have had the same script repeated for a few years and when I try to get all the items prescribed by my doctor there is a co-payment. Last month it was ...
Last year in September I called in to qeury about the process I should follo to take out an adult dependent to have their own medical aid because I could not afford to have them on my Medicaid as an adult. I was sent an email of new membership which I completed for my dependent to move from my ...
My wife and myself had to get new glasses, For the 2 pairs of glasses I have to pay in over R4000.00. When I found out I have R20, 000.00 in my savings account, when I requested why does my savings pay for additional amount, I was told that the savings does not cover glasses. On a second call I was ...
On the 15th Jan 2014 i received an sms from Dr AE Burger's offices for an amount of R1440.70, not paid by medical aid and held me liable for the account. I contacted Discovery to resolve the problem and was informed that there had been a problem with claims made and that they would resolve the ...
I called Discovery today to update my banking details before they bill me on the 1st of the month, only to be told that they cant do that because its too late and I should have called on the 24th of January. Then I asked for the forms to be sent and they said the system went down just as they tried ...