I had a huge problem with you guys and getting a quote the last time. I decided to try again. I called the call centre dreading the transfer i got the last time and went through to a sweet lady who assisted me and gave my number to Barry Kyle to call me. I told him what i wanted, that time was an ...
05.12: Submitted a claim for R3130 for the anesthetics for my operation. the doctor was Dr Turner and referring doctor was Dr Mauermann. Claim CLEARLY states this and is in colour and e-mailed. 08.01" Submitted a claim for R7157.28 for the surgeon for the operation. The surgeon was Dr ...
I placed an order for a wheelchair with CE Mobility In September 2013. They confirmed receiving payment from Discovery on the 17th September 2013. I have personally imported a wheelchair from the USA, the same place CE Mobility import their stock from and within 8 weeks I had my wheelchair. It is ...
My son has to have a procedure for progressive kerutconus (Corneal Collagen Cross Linking). The doctor told us that this procedure will not be covered by Discovery. We contacted them and they confirmed that although the procedure is not a cosmetic one, they will not pay because there might be a ...
I phoned the call centre before i went for blood tests and was told that ALL the test was covered under the plan that i have, after the tests i received the bills and nothing was paid. I phoned numerous times on my account and after 2 months and lots of time i was told that the recording of the ...
I was in my self-payment gap and went into my above threshold benefits. I went to the dentist and paid the amount in full. I then went onto my online profile and submitted the invoices and the proof of payment expecting to be refunded within days. I then got a sms stating that my claim had been ...