Claims were submitted in September 2013, an amount of R10, 025.44 was to be paid into my account by eft as has been to process for years. I have been calling discovery almost weekly since then to follow-up. Each time I am told cheques have been issued to the amount by the finance dept and I demand ...
What the? Is this 'prime' institution also going down the drain? I phoned and asked for proof of insurance for international travel. The consultant had no idea what I was taking about. Eventually she sent me some forms, but nit the correct forms. I phoned again, this time they sent me the correct ...
I have been receiving phone calls from Shapiro Shaik Defries and Associates for my Discovery Health account claiming it has been handed over to them. This is very confusing as ITC Business Administrators also claim my account has been handed over to them (reference number 13300722). Ive made one ...
A year ago Discovery declined an application for hospital admission because there are no Keycare neurologists in Cape Town Keycare hospitals. I had encephalopathy and was told by the phone consultant that to receive emergency hospital care I would need to be unconscious or bleeding. That was that. ...
The Medical Aid I had with the above mentioned company was cancelled by Discovery and the given reason at the time was that I had failed to provide them with some information regarding my overall health. Spoke with some useless call centre agent who tried explaining the reason why the scheme was ...
Dear Discovery, I have over the last several years been placed on ITC due to your incompetence of handling my medical aid account. Due to funds running on my account several medical services have placed me on ITC. I cannot open accounts or anything with my life due to your incompetence. I will be ...