Service date 02 january 2014, service provider - Dr Redfern and partners. The procedure for wife has a PMB code of 52N. The medical schemes act (Act 131 of 1998) requires medical aid to pay in full this acc. However, only less that 50 % of the amount was covered by discovery and only paid at 100% ...
Hi, I sent through a claim on 2 Feb 2014, reference 726739241. With the claim, I sent the invoice and the receipt as proof that I PAID the claim already. Even with all this information Discovery per my web account have noted they will be paying the claim to the health care professional. This is the ...
I have written a previous Report to which Rishana from Discovery called and said they will be investigating. And I am still waiting! My husband applied for admission on 15th Jan and still hasn't been given feedback. Discovery requested feedback from 2 doctors as to why he needs to be admitted and ...
I cancelled Vitality in December 2013 and received confirmation of this. At the beginning of January, Discovery still deducted the amount charged for Vitality along with my medical aid payment. I contacted the call centre who informed me that according to their system Vitality was not deducted. The ...
Sir/Madam I was very disgruntled as a member for the last 10 years to notice an increase on my last Classic Saver policy WITHOUT any notification whatsoever! I cannot understand why :- a) You take an increase of 9% from customers when you have only allowed for a 4.2% increase from health ...
Thank you Lisa for resolving my query and I just wanna let you know that they did eventually refund me. We need people like you at Discovery I suggest you train your colleagues as well and they will be praised like you, they are really lazy waiting to attend to any call just to hear the customers ...