Left company, advised Discovery per email of intent to take over membership in personal capacity. Discovery terminated service without any notification impacting me financially as had to self fund chronic meds. After lengthly emails to-and-fro, today still no Vitality reinstatement and again a full ...
I have been on the phone with Discovery for half an hour on hold waiting for somebody to assist me. When i get to the third consultant and have to explain my request for the third time, she insists on putting me on hold to transfer me to some other person. Also i cannot speak to a manager ...
I went to the doctor on 13/01/14 and discovery did not pay my full doctors account. This doctor is an preferred provider for discovery health, when i phoned the call centre they informed me that this doctor is not part of discovery and therefore they will only pay R325.21 for my specialist visit. ...
I have been back and fourth with the issue of obtaining the glucometer from Dischem. I have visited the Westwood Dischem store on numerous occasions and the result is the same each time. I have been in contact with Discovery via telephone and email and still do not have finality to this issue. ...
When I read all the complaints re Discovery, I am appalled to say the least. I would change medical aids in a heartbeat if it were not for the fact that my company pays half! I've had an ongoing claim which I have been querying since 7 Jan'14. Their website said a certain maxillo-facial/oral ...
I have been informed and assured by a Discovery Health representative that Discovery is a better medical aid that the one I was on for the past 8 years. I accepted the new Discovery aid with no active waiting periods to be effective 01 November 2013. Last Thursday (23 January 2013) I called ...