On the onset i would like to state that i am not a client of Direct Axis, however on 25 Jul 13 i received a statement which was address to a Mr Naicker (postal code) 3610. I e-mailed the address on the statement to inform them that i am in possession of personal information of Mr Naicker. I ...
In May I had agreement with the after I file a complaint on hello Peter that I am going through financial constrains and asked if I could pay lesser instalment they refused and told me I cant o that I need to pay after my complaint they called back and told me they will give me three months grace ...
I have a debit order of R42.35 running off my account with the reference DIRECTAX DF... I have been on the phone with them and they cannot give me any details or stop the debit order. ...
I was called by one of the customer service agents lady on the 27/08/2013 she had a great attitude and very client centric, even though my application was approved & declined on a later stage her organisation should be impressed that such great people are helping to retain customers and should ...
Good morning Since no one in your call centre is willing to assist me I have decided to use this channel I keep on asking your call centre to get me a recording for a personal loan application that was done as that would be the only proof that the application was done I also asked to which account ...
I tried phoning and emailing but the call centre response was uninformative and suggested I send an email and proof of payment even though it has been reflecting on my loan account for more than a week.. I received no response via email after 24 hours. Direct Axis took a debit order i did not ...