I would like to thank Christine Booysen from Direct Axis, Deep River Customer Care for the extra effort she had made in order to assist me, a "not-so-easy customer" (For a good reason), after experiencing unsatisfactory service from another agent. She was willing to listen, understand and ...
A Tip for Lenders at Direct Axis. Do not pay extra into your loan. Some years ago I took a loan from Direct Axis. The loan has now finally been paid up. Some time back an extra R40.00 was paid into this loan account. Over time it attracted interest, ending in a balance of R122.83. When I queried ...
On the 29th August 2013, I made a call to Direct Axis in an attempt to make payment arrangements on my outstanding account. On hearing the outstanding balance, I was quiet shocked on how much this amount had gone up. To understand the whole thing first before making a payment arrangement, I ...
I made the huge decision to take a loan out from Direct Axis. Since the beginning they have failed to debit my account, not because there aren't funds, because they just aren't doing it. I keep on having to do a manual transaction over the phone which I am extremely uncomfortable with. Each month ...
My mother and i applied for separate personal loans at FNB, the loans where from Direct Axis-we dont have a problem with that. These loan have funeral insurances attached, i have settled my loan and the funeral policy fees still deducted every month from my bank account. My problem is, i have sent ...
Direct axis does not have my ID number on record and i would like to pay/close my account. They said it could of been sent to wesbank legal, i tried them and they have no record of me either. All i want is my balance and banking details so i can pay you. ...