I phoned Dial Direct on 28/10/2013 @ 16:45pm, to submit a claim that my phone has been. The lady who helped me had the worst client service I have ever experienced. I have been paying my montlhy premium for almost two years now. She insinuated that I was irresponsible with leaving my phone in a ...
Mandla helped me with my policy review, the annual increase was not to my satisfaction, however, after our call we reached a figure i am happy with. ...
I had an accident the evening of 23 March 2012, in Polokwane (Corner of Plein & Devinish streets). Since then I've been phoning them regularly. This last month they sended me a letter informing me that the case was closed LAST YEAR OCTOBER already. Nothing had been resolved. I send numerous ...
My Hyundai I 20 was parked in a safe parking on the Durban beach front, (Marine Parade) the night of 3 September 2013 between the times of 7pm and 11 pm. I locked the car with my remote, like I always do. I went to a restaurant, and upon return noticed that the inner light of the car was burning, ...
My previous complaint on the 16th of July about the bad service i'm receiving from Dial direct actually got a response saying they will contact me ASAP to sort out my claim. And now more than a week later still no response!! Its now been like almost 6 month since my bumper got damages by a truck ...