I bought a Vehicle and decided that I would phone a couple of Vehicle Insurance Companies to get Quotations. Dial Direct was one of them... I contacted them to get a Quotation and provided them with ALL my details as requested... Why they needed my Banking Details for a Quote still puzzles me, but ...
My insurance claim was repudiated for vehicle on the grounds of incorrect information supplied to the insurer which is incorrect as the vehicle was covered for 10 months with Comprehensive cover without a break in insurance with Dial direct. This claim should have been paid out as I was fully ...
This young lady was incredible and really pleased to deal with someone like her what a pleasure ...
As per Dial Direct's policy it states that they should keep the client updated at least every 2 days. Since in an accident, it has taken 4weeks to get to a point where I know what will be paid out by the insurance. I am very very unhappy with the service rendered. I had to call to obtain updates. I ...
I HAVE A TOUCH PLAN / POLICY WITH DIAL DIRECT FOR SMALL SCRATCHED AND DENTS TO THE VALUE OF R3000 PER INCIDENT AND I CAN CLAIM AS MUCH AS I WANT. I SCRATCHED MY VEHICLE 4 TIMES LAST MONTH ON DIFFERENT DAYS / INCIDENTS. I THEN LODGED A CLAIM LAST WEEK WEDNESDAY FOR ALL THE SCRATCHES. I WAS ORDERED ...
I had a smash& grab on 23 Jan & my passenger window was smashed. I lodged a claim with Dial Direct on the 24 Jan & was told that my window would be fixed and replaced on 27 Jan by WindShield Direct. I took half a day of work to wait for the repair company, they came... with a brand new ...