I had to but a claim in as my car got hail damage. I called the call centre it was so painful i also had to get a rented car. When i went to collect my car from the airport they never even had my details on there system and i promised that it was done. I keep calling the call centre to find out how ...
I lodged a claim over 2 months ago with dial direct on my value added (scratch and dent cover inurance), and was told when i took my car into automagic for evaluation that i could not claim under the policy and my insurance would call me back to advise further, it has been over 2 months and i am ...
I brought my cousin's vehicle in for an assessment, while the system was slow, the assessor suggested I chat to Jeanne about a Business Matter, that she might be "wise" on some questions I had regarding a new venture I was looking into. She helped me research some of my questions and ...
My daughter lost her cellphone during December 2013. I lodged it with my insurance, Dial Direct. The efficient service rendered by the Claims Specialist, Mr Hilgard de Wet made it so easy for me to process the necessary claim. The phone was during the holiday, and the process was finish (mid ...
I cancelled my policy 2 Decbember 2013. I phoned in 13 January to ask for my refund. The lady started with I need to give them proof that I got other cover and so forth. I told her I sold my car and got a new car with other insurance. Now I need to send them proof that I sold my car. That has got ...
I sent an email on the 28/102013 to have my policies cancelled but they still active. i want them cancelled and a refund for the months i've paid fo ...