I phoned in with regards to cancling my policy the operator was friendly and helpful. They were having problems with there systems and had to call me back, which happened within 20 min. With friendly callcentre staff. Thank you was a pleasure. ...
In October last year I found out with a shock that my contence insurance was cancelled in error since January needlesss to say i was angry, however after speaking to one of your call centre agents and team leaders (sorry do not remember their name) whom was wonderfull and sorted everything out they ...
Carel assisted me not only to understand my claim status, but also to understand what my options were in terms of dispute. He then went further to give me guidance on how to deal not only with the insurance but also with the bank and salvage company. Thank you for the care and support! ...
You can always rely on dial direct. I have just spoken to Vulisango Dyantyi at the call centre. His manner and attitude was excellent and he was very helpful regarding my premium increase enquiry. Besides the bucks back bonus every four years that dial direct offers, there yearly increase is almost ...
I presently have my Motor Vehicle, Household, Building insurance with Dial Direct. A week ago I called in for a Plumber as my Geyser was faulty (not getting hot) The service quick and sms detailing the plumber is on the way, upon arrival they start looking For tools, they have no way of reaching ...
I called the centre today to change my residential address the consultant, Hishaam, was extremely helpful and friendly. Still training and handled my query with such ease... what a pleasure!! ...