Hi there I would like to bring to your attention to bad/lack of service received from my insurance company Dial Direct. People in particular - the call centre as well as Devan Koekemoer, Darius van der Merwe and Morne Coetsee. No follow up. No returning of calls. I have a vehicle that has hail ...
To whom may concern what a good service from dial direct I had problem my claim was handled with dignity and respect, I was dealing with the lady by the name jani Morton she was very helpful and proffesional.the paid very quick, I will always believe in them, all the best jani morton ...
What an experience! Called Dial Direct who was asking for my tracking unit for the insured car. since I was never told of this I called them and Sharief Abraham kindly explained to me I was covered for a car for which I only asked for a quotation. Sharief gentlemanly apologised and removed the ...
We have insurance with Dial Direct including All Risk cover on specified laptops. It was sold on the grounds that we would be covered for / smash&grab/accidental loss/damage. Yesterday our laptops were out of our locked boot and Dial Direct refuses to honour the insurance because there was no ...
I had an issue on my account and phoned Dial Direct for assistance. Brent was friendly, cheerful and the most helpful person I have ever dealt with. He went out of his way to resolve my query by assisting me with work that was not even part of his job! I wish we can get this kind of service from ...
I noticed that my policy deduction has not gone off and that Tracker has deducted monies from my account. i have phoned dial direct and after 30min i have been told that MiWay cancelled the policy and i also find that the details of the vehicles of the policy to be cancelled are not my vehicles so ...