I was in an accident on the 19th Jan. My car was towed from my house on Sun 20th. I called Dial direct Monday morning, 21st to report the accident. Detaisl of the accident were recorded by the consultant. I received a call on Tuesday the 29th from Dial direct informing me that the claim had been ...
Good afternoon, I've joined Dial Direct last year June'12, thinking I'll get a better service. I cancellled my previous insurance with another company to join you people. I've put a claim in for a vehicle (on my policy) in early November'12, dealt with Stephanie. She was supposed to get back to me, ...
I was dealing with Nersan from the date I start my insurance with them and always receive excellent service. I bought a new car and even though it is not his job, he arranged for new insurance on this car and keep me up to date with the progress. I know that whatever query I have with regards to my ...
What disgusting service by Dial Direct! I had a third party claim against my policy which Dial Direct settled last year (2012) never the less. Weeks later I contacted the claims department to know if this had impacted on the cash back bonus and this "so called" consultant indicated that ...
I WAS RECENTLY ADVISED BY DIAL DIRECT THAT MY PREMIUM WOULD INCREASE WITH 18 % WITH EFFECT 1ST OF MARCH 2013. 18% IN TOTALLY UNACCEPTABLE SINCE I HA-VENT MADE ANY CLAIMS AGAINST MY POLICY. THE CAR HAS DEPRECIATED IN VALUE AND THE RATE OF INFLATION IS LESS THAN 6 %. DIAL DIRECT WILL HAVE TO ...