Called the call centre about a quote and after 20 minutes on the line the operator on the line gave me 3 options with various excess amounts. Kindly asking her to email the price differences to me she said this could not be done and that I had to choose one option and she could only forward one ...
I had insurance with dial direct for my household contents for the past year. In December I moved to a different location without burglar guards so the downgraded my account. I was told that when I install burglar guards they will upgrade it again. I have done so but when I call no one seems to be ...
Rodney kept me updated on the progress of the recovery of the vehicle and the procedures to follow afterwards. Thank you. You were very helpful. ...
I took my car (XZR881 GP) for repair to a panel beater (Hail repaires/ShoGun Autobody) as instructed by my insurer Dial Direct. I left my car to panel beater on the 28th of November 2012, till now my car is not back it's been two months, when I call my insurance to ask them what is the progress and ...
The only difference between insurance and criminals is, one is legal. An increase of over 10% is beyond. At least the person breaking into your house or hijacking your vehicle does not hide behind customer service and. You will find any possible way of increasing policies and the customer if they ...