I work for a clearing and forwarding company in Johannesburg. I have a client who needed cargo delivered urgently, so we decided to courier this from our overseas agent to save on time. Cargo arrived at DHL depot on the 03/02. I contacted Bongani Manana in operations on Monday (04.02.13) morning to ...
HAWB8084331920 - I REFER TO A PREVIOUS COMPLAINT MADE HERE. THE REFUND WAS FOR R121.94, SO DHL THINK IT IS ACCEPTABLE TO REFUND R100.00, KINDLY DEPOSIT THE BALANCE ASAP. I AM NOT A CHARITY, THIS IS!!! IF I PAY SHORT WILL YOU RELEASE MY SHIPMENTS IN FUTURE? I DONT THINK SO, SO WHY SHOULD I ACCEPT ...
Dear Sir, Reference no.5312581993 We have sent a shipment under the captioned Airway bill number from India. The delivery was to be made at Client's office latest by 10am on 31st January 2013.We have sent shipment on 28th January'13.Sensing that our papers may not be accepted by the client on ...
I often send international parcels for the company I work for and since the company I work for is located in an outlying area what normally happens is that DHL Joburg contacts DHL Bloemfontein who contact a 3rd party courier to collect the parcel. Well that is what should happen in theory. None for ...
Yesterday at 13:18 get message my package needs delivery address. at 13:21 call DHL and give details. at 13:41 also email Lucrecia Olifant details and she confirm it will be delivered today. Today at 10:51 get message need delivery address. HOW MANY TIMES DO I HAVE TO GIVE IT TO YOU!! You are ...
After complaining on hellopeter about DHL they were quick to jump up and apologise and send a fleet of people to sort out my problems. All of which were handled promptly by the team, there were many complaints and issues ranging from false billing to my delivery not arriving. I decided to give DHL ...