I had two accounts with you. Lets name it A and B. I cancelled B and decided to have 1 account. This was confirmed via telephone. Each month direct debits get taken from my account. Months later, account "A" gets suspended. I speak to Damien. He advised me I never paid for a while. ...
According to Cybersmart my ADSL managed to use 21gigs (approx 15 Gigs over 2 days then another 6 GIGS) over another 2 day period, either during night while I was asleep or I was at work, with IPad's / Laptops off. To validate I checked the cloud accout, updates and dowloads per Laptop / Ipad .. ...
Cybersmart is by far the worst service provider out there. Their speed as well as the service is beyond imaginable. I have 2 accounts with them, one of which is a 2 mg line and the other is a 1 mg line, each of which are located in different provinces. The 1 meg line, which should give me a speed ...
Having moved to Cybersmart from Mweb on the 1st of May, it took 7 hours to realise that my line speed was artificially halving in speed every 30 minutes. After NUMEROUS calls to Cybersmart, the error was blamed on Telkom. Telkom checked the line (even coming to my house) to confirm the error wasn't ...
I left Cybersmart a while ago due to the pathetic service (The money you deducted from my account after that still hasn't been reversed, but I'm over it). Now my problem is that you send me useless emails which doesn't have an unsubscribe option (In contravention to the Consumer Protection Act), ...
I cancelled my account with Cybersmart in December 2011, but asked to keep my email addresses (at an annual fee) with the arrangement to pay it by EFT since the account and standing order was cancelled by me. In December 2012 Cybersmart tried to debited my Standard Bank account with an amount of ...