I applied for a 2MB Uncapped ADSL line. The day before I received my router I got an sms saying my ADSL line is active and my router is on it's way. I received my router last week Friday I got home, opened the box and followed the instructions only to find I had no ADSL connection. I immediately ...
Hi I have had a connection issue since the 1st of May 2013. I contacted Cybersmart and they logged a fault as Telkom had to investigate. It took Telkom ages to get around to contacting me, and also 3 visits to my house before some progress was made. A faulty line was to blame. They apparently ...
My new hosting provider initiated a domain transfer ticket on my behalf. I emailed Cybermsart support asking them to accept the transfer ticket. I have not had a single reply to my email to [Email Removed] (over a day and a half). The domain transfer sits pending while Cybersmart twiddles their ...
I have officially lost my mind with cybersmart. The service rendered is the worst. I have a couple domains with cybersmart and have not been receiving any emails associated with my business ( [URL Removed] since March 2013. I have called and emailed cybersmart endlessly and they promise to look ...
Good Morning, I phoned this morning to move my service from my old address to my new address. I applied for a new line at my new location as I could not move the line due to Cybersmart having a hold on the line and therfore i could not cancel my tellkom line. Now I want to bunndle the same account ...
I am trying to cancel my service with Cybersmart and have been attempting to do so for the last six weeks. I have cancelled telephonically and via mail but to date have not even received an acknowledgement of my request ...