I had major issues with regards to my ADSL speed. Yes I cancelled before I received a response, yet I want to congratulate you on your customer service and showing you are willing to go the extra mile. I have been provided with a solution to my ADSL 1 meg speed problem. You are one of the few ...
I sent an email to cybersmart wanting to know what the notice period is to transfer to a new ISP on Monday. I received a "i got your email now please wait" automated response from them with ref 5043296 They had not responded in 24 hours so I sent a follow up email on Tuesday. Wednesday ...
So over Easter I saw cybersmart had a great special! Wow only pay every second month for you account at them! 10mb line ordered! Awesome! So I jumped in and ordered it. Took a month to carry over my account to them. Had issues but finally it was working. But just to then find that I was unable to ...
I moved my Hosting from Cybersmart due to issues with my online store, only to find out that the other host did not provide Mysql on their entry level packages so I had to move back to Cybersmart. Cybersmart then created TWO cpanel user name and passwords for my account and stopping short of ...
I am absolutely frusted, slow!!! internet!!! numerous calls to the call centre. Still no resolve!!! ...
I just recently moved to cybersmart about 2 days as my contract with my previous ISP expired. However from the first day of using it the download speeds were HORRENDOUSLY slow. I called the call centre at around 4pm and told them the issue, they said I manager would phone me back.by 6pm I still had ...