I've had terribly poor signal in Hermanus. Day in and day out, problems connecting to the internet. Slow speed, lack of signal, etc. I have logged a call with the Call Centre about a month ago. This was forwarded to Network Support who does not get back to me unless I call to follow up. And each ...
I spoke to customer service with regards to an Upgrade to an open-line (Straight up 200: Samsung S4) mid July. They then promised to call me back on the 1st of August (so that I do not lose airtime on my then current top-up contract. Nobody called me back on the 1st of August and when I called them ...
After my first complaint dated 6th instant, registered on [URL Removed] i have been contacted by Blanche of the Cell C escalations team on the 8th instant, who promised to journal the credit to the correct account and close the 2nd account in order to avoid confusion in the future and i was so ...
I took out a contract in January which was not a contract I wanted. I have already reported this as a transaction and this matter was handed over to Sisa at head office. This was a few months back, NOTHING HAS BEEN DONE!!! I have requested a copy of the contract signed by myself nearly 4 months ago ...
Hi, I'm an old client of yours and had a contract with Cell C since around 2005 or 2006. Anyway - I joined your network again this February and you are using my old details. I specifically asked that you bill me on the banking account which I have supplied you. I've called and mailed through with ...
I moved to Cell C at the beginning of 2013.The sales agent assured me that Cell C was expanding and that their old problems are gone. What a load of RUBBISH! I work in Sunninghill and live in Northcliff and I sometimes go hours without getting signal in both areas. I get smses from 144 of phone ...