I had a Cell C account 7 years ago. It was fully settled. Out of the blue in May 2013, I was debited with an amount of R100.00. The reference on the debit was 32365570 00386316. I have made contact with their contact centre - more than 10 times and have been informed that the R100.00 was ...
Since my first report which was over 2 weeks ago still no one of cell c has communicated to me, i even called to South Africa and no one can help me with my request. All Cell C wants is you money for absolute service. i am sure they will bill me agian due to their bad customer service. what do i ...
My line was throttled in May 2013 due to excessive internet use, and to date has not been restored. Three months later! I submitted a Hello Peter report regarding this on 4 July as well, and received feedback that Sandros would be contacting me shortly. He did, and told me exactly what each ...
I am writing on behalf of my son who is in Scotland. He took out a data contract which expired end Nov 2012. He cancelled on the 10th of July 2012 by phoning 084145 (WELL IN ADVANCE) Cancellation was confirmed by myself yet they continued charging him after Nov 2012 untill April 2013. The amount in ...
I am very disappointed in Cell C's customer service. I pay every month via EFT using my cell number as reference. Im getting messages that im overdue and when I call Cell C they tell me I need to fax my proof of payment every month. whats the use of putting my cell number as a reference if they ...
Good Day I have already logged a complaint for cellc a week ago. i received a lovely sms with reference number 3080600466 with a promise that they will call me to resolve the issue. So here is a recap, I'm struggling to do a simswop, people in the call centre as well as in store are most unhelpful. ...